Last updated: June 2026
I. General Terms and Conditions
§ 1 Basic Provisions and Scope
1.1 The following General Terms and Conditions apply to contracts concluded with us as the provider (Bhakti Marga Canada Cultural Centre) via the website https://bhaktimarga.ca Unless otherwise agreed, the inclusion of any terms and conditions used by the customer is hereby rejected.
1.2 A consumer within the meaning of the following provisions is any natural person who enters into a legal transaction for purposes which are predominantly outside their trade, business or independent professional activity. An entrepreneur is any natural or legal person or partnership with legal capacity acting in the exercise of its independent professional or commercial activity when entering into a legal transaction.
1.3 The subject matter of the contract consists of the services offered to the customer, including, in particular, registrations and ticket sales for spiritual events, festivals, Darshan events, retreats, workshops, and seminar courses organized by Bhakti Marga Canada Cultural Centre, including, but not limited to, the Sri Yantra Course and similar spiritual programs.
§ 2 Conclusion of Contract, Contractual Partners
2.1 The contract is concluded upon acceptance of the customer’s registration or booking request by Bhakti Marga Canada Cultural Centre A binding registration gives rise to the payment obligation once the registration or booking has been confirmed electronically, including by confirmation e-mail.
2.2 The contractual parties are Bhakti Marga Canada Cultural Centre and the customer. If a third party makes a registration or booking on behalf of the customer, such third party shall be jointly liable together with the customer for all contractual obligations arising from the contract, provided that a corresponding declaration by the third party has been received by Bhakti Marga Canada Cultural Centre.
2.3 By placing offers and registration options on the website, Bhakti Marga Canada Cultural Centre submits a binding offer for conclusion of a contract via the online registration and checkout system under the conditions stated in the respective event description. The contract is concluded through the online checkout system as follows:
The selected registrations, tickets or services are placed in the virtual shopping cart. The customer may review and modify the selected services at any time before completing the checkout process.
After clicking the relevant checkout button and entering the required personal and payment data, the order details are displayed again as an order overview. Before submitting the registration or order, the customer may review, modify or cancel the entered data.
2.4 By clicking the corresponding button such as “Pay”, “Register”, “Pay Now”, “Buy Now”, “Book Now” or similar wording, the customer submits a legally binding acceptance of the offer, thereby concluding the contract.
2.5 Requests for quotations or availability enquiries submitted by the customer are non-binding. Bhakti Marga Canada Cultural Centre may submit binding offers in text form, including by e-mail. Unless otherwise stated in the offer, such offers may be accepted within five days.
2.6 Order processing and communication in connection with the conclusion of the contract are carried out primarily by e-mail, partly through automated systems. The customer must therefore ensure that the e-mail address provided is correct and capable of receiving e-mails and that receipt is not prevented by spam filters or other technical restrictions.
2.7 Claims for damages against Bhakti Marga Canada Cultural Centre. shall be subject to the limitation periods prescribed by the applicable laws of the Province of Ontario and the federal laws of Canada. Such limitation periods shall not apply where liability arises from intentional misconduct, gross negligence, fraud, or any other liability that cannot be limited or excluded under applicable law.
§ 3 Contract content
3.1 The contractual content is determined by the services booked or purchased in each case. For online registrations and ticket purchases made via the website, the scope of services results from the respective service description published on the website at the time of booking.
a. Events and Registrations
Bhakti Marga Canada Cultural Centre organizes and offers a variety of spiritual events, festivals, retreats, workshops, courses, online programs, Darshan events and related spiritual activities. Participation in certain events and services may be subject to a registration fee, participation fee or ticket price, as specified in the respective event description.
The scope of services results from the respective event description and registration information published for the booked event.
All stated prices are final prices and include applicable statutory value added tax where legally required.
§ 4 Services, prices, payment, set-off
4.1 Bhakti Marga Canada Cultural Centre is obliged to provide the services booked by the customer in accordance with the respective event description published on the website. The customer is obliged to pay the applicable or agreed prices for registrations, tickets and any additional booked services.
4.2 Full payment may be required during the online checkout process prior to confirmation of the registration or ticket booking.
If payment is not successfully completed, Bhakti Marga Canada Cultural Centre shall be entitled to refuse or cancel the registration.
4.3 All prices displayed on the website include applicable taxes where legally required unless otherwise indicated.
4.4 Payments are processed through external payment service providers integrated into the checkout process.
Payments made through the website checkout process in connection with events organized by Bhakti Marga Canada Cultural Centre may be processed through third-party payment service providers, including Stripe Checkout and other payment methods made available during registration.
All registration fees, ticket fees and event-related revenues are collected by or on behalf of Bhakti Marga Canada Cultural Centre.
4.5 The customer may only offset claims against claims of Bhakti Marga Canada Cultural Centre where such claims are undisputed or legally established.
4.6 Bhakti Marga Canada Cultural Centre may refuse participation in the event until full payment has been received.
§ 5 Cancellation and Refund Policy
5.1 Notice of Cancellation
Any cancellation of an event registration by the participant must be submitted in writing either by e-mail or by postal mail to:
Bhakti Marga Canada Cultural Centre19 Norton DriveGuelph, ON N1E 7L1Canada
E-mail: info@bhaktimarga.ca
A notice of cancellation shall become effective only upon receipt by Bhakti Marga Canada Cultural Centre.
5.2 Cancellation by the Participant
Except as otherwise required by applicable law, cancellations and refunds shall be governed exclusively by the provisions set out in this Section 5.
Unless otherwise expressly stated in the respective event description, the following cancellation policy shall apply:
a) Cancellation received more than six (6) weeks prior to the scheduled commencement of the event:
- Refund of eighty percent (80%) of the participation fee;
- Twenty percent (20%) of the participation fee shall be retained as an administrative cancellation fee.
b) Cancellation received between six (6) weeks and six (6) calendar days prior to the scheduled commencement of the event:
- Refund of fifty percent (50%) of the participation fee;
- Fifty percent (50%) of the participation fee shall be retained as a cancellation fee.
c) Cancellation received less than six (6) calendar days prior to the scheduled commencement of the event:
No refund shall be payable.
d) No refund shall be granted in the event of:
cancellation within twenty-four (24) hours prior to the scheduled commencement of the event;
failure to attend the event (no-show);
partial attendance;
voluntary early departure from the event; or
removal or exclusion from the event due to a violation of these Terms and Conditions or applicable event rules.
5.3 Cancellation by Bhakti Marga Canada Cultural Centre.
In the event that Bhakti Marga Canada Cultural Centre cancels an event, the participant shall be entitled to a refund of all participation fees actually paid for the cancelled event.
5.4 Exclusion of Further Liability
Except as otherwise required by applicable law, Bhakti Marga Canada Cultural Centre shall not be liable for any travel expenses, accommodation costs, visa fees, passport expenses, currency exchange losses, banking charges or any other indirect, incidental, special, consequential or related expenses incurred by a participant in connection with the registration for or attendance at the event.
5.5 Force Majeure
Bhakti Marga Canada Cultural Centre shall not be liable for any cancellation, postponement, modification or interruption of an event resulting from circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, severe weather conditions, governmental actions, public health emergencies, epidemics, pandemics, war, terrorism, civil unrest, labour disputes, transportation disruptions or utility failures.
In such circumstances, Bhakti Marga Canada Cultural Centre may, at its sole discretion, reschedule the event, issue a credit for a future event, or provide a refund in whole or in part.
§ 6 Cancellation by Bhakti Marga Canada Cultural Centre.
6.1 If the customer has been granted a contractual right of withdrawal free of charge within a specified period, Bhakti Marga Canada Cultural Centre shall be entitled to withdraw from the contract during this period if enquiries from other customers exist regarding the contractually booked services and the customer does not waive the right of withdrawal within a reasonable period set by Bhakti Marga Canada Cultural Centre.
6.2 If an agreed advance payment or a payment required pursuant to these General Terms and Conditions is not made within the specified period, Bhakti Marga Canada Cultural Centre shall be entitled to withdraw from the contract.
6.3 Bhakti Marga Canada Cultural Centre shall furthermore be entitled to withdraw from the contract for objectively justified reasons, including where:
- force majeure or other circumstances beyond the control of Bhakti Marga Canada Cultural Centre render fulfilment of the contract impossible;
- bookings are made using misleading or false statements regarding material facts, including the identity of the customer or the purpose of the booking;
- Bhakti Marga Canada Cultural Centre has reasonable grounds to believe that the use of the services or facilities may jeopardise the smooth operation of the event, the safety of participants, or the public reputation of Bhakti Marga Canada Cultural Centre, without this being attributable to the organisation’s own sphere of control;
- the customer violates obligations under these General Terms and Conditions or applicable house rules.
6.4 In the event of justified withdrawal by Bhakti Marga Canada Cultural Centre, the customer shall not be entitled to claim damages arising from such withdrawal, except where mandatory statutory provisions provide otherwise.
§ 7 Liability
7.1 Bhakti Marga Canada Cultural Centre shall perform its contractual obligations with the degree of care, diligence and skill that a reasonable and prudent non-profit organization would exercise in similar circumstances.
7.2 Bhakti Marga Canada Cultural Centre shall only be liable for direct property damage and direct financial loss caused by the wilful misconduct or gross negligence of Bhakti Marga Canada Cultural Centre, its directors, officers, employees, or agents. To the fullest extent permitted by applicable law, Bhakti Marga Canada Cultural Centre shall not be liable for any indirect, incidental, special, or consequential damages.
7.3 Except for liability arising from death or personal injury, fraud, wilful misconduct, gross negligence, or any liability that cannot be excluded under applicable law, the total liability of Bhakti Marga Canada Cultural Centre arising out of or in connection with this Agreement shall not exceed the fees paid by the participant for the relevant event.
7.4 Should disruptions or defects occur in the services provided by Bhakti Marga Canada Cultural Centre, Bhakti Marga Canada Cultural Centre shall endeavour to remedy the situation upon becoming aware thereof or upon immediate notification by the customer. The customer is obliged to contribute reasonably to the resolution of any disruption and to mitigate any damage.
7.5 Bhakti Marga Canada Cultural Centre accepts no liability for damage to or loss of vehicles parked in parking areas, nor for items left inside vehicles.
7.6 During events and courses, participants are responsible for securing their own belongings. Bhakti Marga Canada Cultural Centre accepts no liability for loss, theft or damage to personal belongings except in cases of intent or gross negligence.
7.7 The customer is obliged to notify Bhakti Marga Canada Cultural Centre immediately upon becoming aware of any damage or defect. Delayed notification may result in exclusion of liability claims where legally permissible.
§ 8 Personal Requirements for Participation
8.1 Participation in spiritual events, seminars and courses requires personal responsibility and active participation by the participant. The Organizer does not guarantee any particular spiritual, emotional, psychological or physical outcome resulting from participation.
8.2 By registering, participants confirm that they are physically and mentally capable of participating responsibly in the respective programme. Participants remain responsible for their own wellbeing and for seeking appropriate medical or professional advice where necessary.
8.3 Certain course materials, spiritual practices, techniques or teachings may be intended solely for personal spiritual development within the context of the respective course. Course materials, recordings and teaching content remain protected by copyright and intellectual property rights and may not be reproduced, distributed or made publicly available without prior written consent.
8.4 The Organizer accepts no liability for damages resulting from the participant’s disregard of instructions, recommendations or safety guidance provided during the event, except in cases of intentional misconduct or gross negligence.
§ 9 Changes to dates by the organiser / cancellations by the organiser / special right of termination
9.1 For events
a) The organiser reserves the right to cancel and reschedule events and courses, even at short notice. It is also possible that the venue and course instructor may change at short notice. In such cases, there is no entitlement to performance.
b) Participants will be notified immediately of any changes to the date of a course or event or other changes to courses at the email address provided at the time of booking. If there is an alternative date, this will be suggested to the participants. If there is still capacity available, they will be given priority when booking courses. If participants prefer a refund of the course fee, this will be refunded within 30 days. Participants are not entitled to compensation for further costs and expenses (e.g. holiday costs, travel expenses).
c) Participants may be denied access if there is reasonable cause to believe that they may significantly disrupt the event or excessively disturb other participants or visitors. Access may also be denied where the participant has materially violated these General Terms and Conditions. In such cases, no refund of the participation fee shall be due.
9.2 Force majeure
The provider may also terminate the contractual relationship without notice in the event of force majeure.
§ 10 Image and sound recordings
Participants are strictly prohibited from making image and sound recordings of any kind during the Bhakti Marga events & courses. The organiser reserves the right to allow courses, seminars and events, as well as sound and image recordings or broadcasts, which may only be used for private purposes. Any publication (Facebook, YouTube, etc.) is prohibited. The organiser undertakes to make the material available to Bhakti Marga Canada Cultural Centre.
§ 11 Intellectual Property
11 Intellectual Property
11.1 All event materials, teachings, recordings, presentations, publications, graphics, trademarks and other content remain the property of their respective rights holders.
11.2 No participant acquires ownership rights through participation.
11.3 Reproduction, publication, distribution or commercial exploitation requires prior written permission.
§ 12 Data protection
The Organizer respects the privacy of participants and values the trust placed in it when personal information is provided.
Registrations, ticket purchases and related services are administered using electronic and automated data processing systems.
Personal information may be collected, used, disclosed and otherwise processed where reasonably necessary:
-
- to process registrations and payments;
- to provide event-related services;
- to communicate with participants;
- to comply with legal obligations;
- to ensure the security, administration and improvement of events and related services;
- for other purposes permitted or required by applicable law.
Personal information shall be handled in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), where applicable.
Certain services may be provided by Bhakti Event GmbH, Germany, acting as a technical, administrative and data processing service provider on behalf of Bhakti Marga Canada Cultural Centre.
Further information regarding the processing of personal information can be found in the Privacy Policy.
§ 13 Final provisions
13.1 Amendments and additions to the contract, the acceptance of applications or these General Terms and Conditions shall be made in writing. Unilateral amendments or additions by the customer are invalid.
13.2 To the extent permitted by applicable law, the courts of the Province of Ontario, Canada, shall have jurisdiction over all disputes arising out of or in connection with the contractual relationship between the parties.
Nothing in this provision shall affect any mandatory rights or protections available to consumers under applicable law.
13.3 The place of performance and payment is the registered office of Bhakti Marga Canada Cultural Centre.
13.4 The laws of the Province of Ontario and the applicable federal laws of Canada shall apply.The application of conflict of laws rules is excluded to the extent permitted by applicable law.
13.5 Should individual provisions of these General Terms and Conditions be or become invalid or void, this shall not affect the validity of the remaining provisions. In all other respects, the statutory provisions shall apply.
II. Customer Information
1. Identity of the Seller
Bhakti Marga Canada Cultural Centre
Registration No. 735307522 RR0001
1425 Rougemount Drive, Pickering, ON L1V 1N2, Canada
Represented by its Director, Sairam Karalamoorthy
Bhakti Marga Canada Cultural Centre1425 Rougemount Drive, Pickering, ON, L1V 1N2, Canada
Email: info@bhaktimarga.ca
Bhakti Marga Canada Cultural Centre is not required to participate in consumer dispute resolution proceedings before a consumer arbitration board or similar dispute resolution body unless otherwise required by applicable law.
2. Information on the conclusion of the contract
The technical steps for concluding the contract, the conclusion of the contract itself and the correction options are carried out in accordance with the provisions of “Conclusion of the contract” in § 2 of our General Terms and Conditions (Part I).
3. Contract language, contract text storage
3.1 The contract language is English.
3.2 We do not store the complete contract text. Before submitting the order via the online shopping basket system, the contract data can be printed out or saved electronically using the browser’s print function. After we have received the order, the order data and the General Terms and Conditions will be sent to you again by email.
3.3 For enquiries outside the online shopping basket system, you will receive all contract data in the form of a binding offer in text form, e.g. by email, which you can print out or save electronically.
4. Essential characteristics of the goods or services
The essential characteristics of the goods and/or services can be found in the respective offer.
5. Prices and payment terms
5.1 The prices stated in the respective offers are total prices. They include all price components, including all applicable taxes.
5.2 Any costs incurred for the transfer of money (transfer or exchange rate fees charged by credit institutions) shall be borne by you in cases where delivery is made to an EU member state but payment is initiated outside the European Union.
5.3 Unless otherwise agreed, you have the following payment options:
- Cash payment on collection
- Advance payment by bank transfer (including e-transfer)
- Payment by credit card
- Payment via Square
- Payment by Google Pay
- Payment by Apple Pay
- Klarna
At payment by credit card, your credit card account will be charged upon conclusion of the contract.
5.4 Unless otherwise specified for individual payment methods, payment claims arising from the concluded contract are due for payment immediately.
6. Statutory liability for defects
The statutory liability for defects applies.
7. Cancellation / termination / withdrawal
Information on the terms of the contract and the terms of termination can be found in the “Cancellation / termination / withdrawal” section of our General Terms and Conditions § 5 and § 6 (Part I), as well as in the respective offer.
Last update: 25.06.2026
© 2026 Bhakti Marga Canada Cultural Centre All rights reserved
© Bhakti Marga Canada Cultural Centre All rights reserved.